Privacy Policy – bookMyTicketLK
Last Updated: November 2025
At bookMyTicketLK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
By using bookMyTicketLK, you agree to the terms described in this policy.
1. Information We Collect
When you interact with bookMyTicketLK, we may collect the following information:
- Basic Contact Information: Your name, email address, and WhatsApp number provided during registration, ticket purchase, or communication.
- Account Information: Details you provide when creating or updating your account (such as your preferred name or contact settings).
- Browsing Information: Technical data such as your IP address, browser type, device details, and pages visited. This information helps us improve the performance and user experience of our website.
💡 Note: We do not collect, store, or process any banking or credit card details. All payments are securely handled by our authorized third-party payment partners, ensuring your financial data remains protected at all times.
2. How We Use Your Information
We use the collected information only for legitimate business and communication purposes, including:
- To communicate with you about your bookings, event updates, or support requests.
- To send email or WhatsApp notifications, offers, and campaign messages about upcoming events and promotions (only if you opt in).
- To improve our website and services through analytics and user feedback.
- To maintain security, detect fraud, and prevent unauthorized activities.
3. Information Sharing
We respect your privacy and do not sell or rent your personal data. However, we may share limited information with:
- Trusted Service Providers: Partners who assist us in communication, marketing, and platform operations (e.g., email or WhatsApp message services). These providers are bound by confidentiality and data protection agreements.
- Legal Authorities: If required by law, we may disclose information to comply with legal obligations or valid government requests.
4. Data Security
We implement reasonable technical and organizational measures to safeguard your personal information from unauthorized access or misuse. Although no online system is completely secure, we continuously update our systems to maintain the highest standards of security.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze usage patterns. You can control or disable cookies through your browser settings, but doing so may affect certain features of the website.
6. Your Choices
You can unsubscribe from email or WhatsApp campaigns at any time by following the instructions in our messages or contacting our support team.
You can request the removal or update of your personal information by contacting us directly.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page with a revised date.
8. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or how your information is handled, please contact us:
- 📧 Email: vertecza@gmail.com
- 🌐 Website: www.bookmyticket.lk
- 🕑 Support: Available 24/7 for customer support
Summary
By using bookMyTicketLK, you acknowledge and consent to this Privacy Policy. We collect only the information necessary to provide a safe, smooth, and personalized event booking experience — nothing more.